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OHQ's records are adequate proof of a charge that is payable unless they are revealed to be wrong. Customer will use its reasonable endeavours to alert OHQ of any kind of invoice conflict within fourteen (14) days of receipt of an invoice, following the process detailed in Section 15. If Consumer conflicts an invoice, the billing should continue to be paid in a timely manner nonetheless OHQ will attribute or refund Consumer if it is later on sensibly determined by OHQ or pursuant to the dispute resolution process described in Area 15 that the billing was incorrect and the Client is qualified to a debt or refund.

Such alterations may consist of, without limitation, modifications to the amounts of the Registration Costs or Use Fees for OHQ Paid Services, modifications to the use allocations included in the Rates Strategies, and discontinuation of Pricing Plans. (a) Each such revision will take effect after sensible advancement written notification is offered to Consumer (for instance, by being published to the OHQ Site), except that any such modification that influences a Selected Paid Solution will put on Customer starting at the beginning of a Paid Service Term beginning no less than thirty (30) days from the date which OHQ offers notification of such alteration to Consumer according to Section 16.8.

If Consumer does not end its use any affected Selected Paid Service prior to the reliable day of such revision, Consumer will be regarded to have actually agreed to such modification with respect to such Selected Paid Solution. (b) If a Prices Plan selected by Consumer is discontinued, OHQ will certainly provide Client with reasonable advancement notification of no much less than thirty (30) days and Client will be offered the alternative of choosing a brand-new Rates Strategy from then-current prices strategies provided by OHQ.

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For avoidance of doubt, this paragraph does not relate to modifications to the Price List, which are dealt with in Area 7 (voip virtual receptionist).1. Consumer stands for that all information provided by Consumer and its callers to OHQ (consisting of, without restriction, all get in touch with information and information pertaining to Client's Charge card) is exact, up-to-date and total at the time it is provided to OHQ

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Consumer should at all times follow all regulations, regulations, requirements and codes relevant about its use OHQ Offerings and the Consumer's supply of its product and services to its customers. Consumer will certainly not utilize any OHQ Offerings to involve in, or to motivate or assist others to involve in, any illegal or deceptive activities.

If a new Paid Service Term begins earlier than three (3) days after such email is sent, Client will certainly sustain the appropriate Registration Cost for the brand-new Paid Service Term (the ""). The effective date of such discontinuation will certainly be either (i) the Requested Termination Date, or should Customer not specify a Requested Discontinuation Date, (ii) the last day of the Final Paid Solution Term.

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Where Client terminates pursuant to this Area 10.1(b): (i). The Registration Costs that have been pre-paid will be kept and the OHQ Offerings readily available to Client up until the last day of the Final Paid Service Term (subject to reinstatement fees under clause 10.3(e)) and the extra equilibrium of the Prepaid Use Credit score will certainly be maintained by OHQ for future usage by Customer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Complying with termination of any OHQ Solution, OHQ will not be accountable at all for addressing calls, taking or delivering messages, or performing any other activities in link with such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ may terminate Consumer's Account and Consumer's access to the Account.

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(e) Complying with termination of any type of OHQ Providers, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to reinstate or otherwise recommence a terminated OHQ Providers, OHQ might require that Client pay a reinstatement cost of $30 (to cover OHQ's sensible costs in refining the reinstatement) Info collected by OHQ from Consumer and its callers might be used, disclosed and shared by OHQ according to OHQ's personal privacy policy as available on the OHQ Site ("") and as might be modified every so often.

The Controller hereby selects the Cpu with regard to processing tasks carried out in the program of the arrangement of assistant services. OHQ and Customer acknowledge and concur that the Cpu undergoes the adhering to responsibilities: The Processor will adhere to the appropriate Information Protection Regulations and must: (a) just act on the written guidelines of the Controller and ensure those acting under their authority do the same; (b) make sure that individuals processing the information go through a task of self-confidence; (c) utilize its ideal endeavours to protect and safeguard all individual information from unsanctioned or illegal processing, including (but not limited to) unexpected loss, destruction or damages; (d) make certain that all handling fulfills the needs of the GDPR and related Data Security Legislation; (e) guarantee that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the prior approval of the Controller; inform the Controller of any designated adjustments concerning Sub-Processors; they carry out a created contract including the same information defense commitments as laid out in these Terms; understand that any type of failure on the component of the Sub-processor to comply with the Data Security Rule, the Processor continues to be completely accountable to the Controller for the performance of the Sub-Processor's obligations; and help the Controller in providing subject access and enabling information topics to exercise their legal rights under the Information Protection Regulations.

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The Controller shall perform appropriate and appropriate onboarding and due diligence look for all Cpus, with a complete analysis of the compulsory Information Security Regulation needs. The Controller shall confirm that the Cpu has sufficient and recorded processes for information breaches, data retention and information transfers in area. The Controller shall get proof from the Cpu regarding the: (a) verification and reliability of the staff members used by the Cpu; (b) any type of certifications, accreditations and policies as referred to in the onboarding procedure; (c) technological and operational actions utilized in protecting the Personal Information; and (d) procedures in place for permitting information based on exercise their rights, consisting of (yet not restricted to), subject gain access to requests, erasure & correction treatments and restriction of handling steps.