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What Are The Best High-Tech Live Virtual Receptionist

Published Jun 29, 24
6 min read


OHQ's documents suffice evidence of a fee that is payable unless they are revealed to be inaccurate. Consumer will certainly use its sensible endeavours to alert OHQ of any type of billing conflict within fourteen (14) days of invoice of a billing, following the process outlined in Section 15. If Customer conflicts a billing, the invoice needs to remain to be paid on time nonetheless OHQ will certainly attribute or refund Consumer if it is later on sensibly determined by OHQ or according to the conflict resolution procedure detailed in Section 15 that the invoice was incorrect and the Customer is entitled to a credit score or reimbursement.

Such revisions might consist of, without restriction, modifications to the amounts of the Subscription Costs or Use Charges for OHQ Paid Providers, adjustments to the usage allocations consisted of in the Rates Plans, and discontinuation of Prices Strategies. (a) Each such alteration will work after reasonable advancement composed notice is given to Consumer (for example, by being uploaded to the OHQ Web Site), other than that any kind of such alteration that affects a Selected Paid Solution will put on Client starting at the commencement of a Paid Service Term beginning no much less than thirty (30) days from the date which OHQ supplies notification of such revision to Customer according to Area 16.8.

If Customer does not end its use of any type of affected Selected Paid Solution before the efficient day of such alteration, Consumer will certainly be considered to have consented to such revision with regard to such Selected Paid Service. (b) If a Prices Strategy picked by Client is stopped, OHQ will certainly offer Consumer with reasonable advancement notification of no less than thirty (30) days and Customer will be provided the choice of selecting a brand-new Rates Strategy from then-current pricing strategies supplied by OHQ.

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For avoidance of question, this paragraph does not apply to changes to the Catalog, which are dealt with in Area 7 (live remote receptionist).1. Consumer stands for that all info given by Consumer and its customers to OHQ (consisting of, without restriction, all contact details and information concerning Consumer's Charge card) is precise, updated and complete at the time it is provided to OHQ

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Client must in all times follow all legislations, regulations, standards and codes appropriate in link with its use of OHQ Offerings and the Consumer's supply of its item and solutions to its customers. Client will not make use of any type of OHQ Offerings to take part in, or to encourage or assist others to engage in, any kind of prohibited or deceptive tasks.

If a brand-new Paid Service Term starts earlier than three (3) days after such email is sent, Consumer will sustain the relevant Subscription Fee for the new Paid Service Term (the ""). The reliable day of such discontinuation will be either (i) the Requested Discontinuation Day, or ought to Customer not specify a Requested Termination Day, (ii) the last day of the Last Paid Service Term.

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Where Customer ends pursuant to this Area 10.1(b): (i). The Subscription Fees that have been pre-paid will certainly be kept and the OHQ Offerings readily available to Customer till the last day of the Last Paid Service Term (subject to reinstatement charges under provision 10.3(e)) and the extra equilibrium of the Prepaid Use Credit rating will be kept by OHQ for future use by Consumer if Consumer decides to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Complying with discontinuation of any type of OHQ Solution, OHQ will certainly not be accountable whatsoever for addressing calls, taking or providing messages, or doing any various other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ might end Client's Account and Customer's accessibility to the Account.

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(e) Complying with discontinuation of any OHQ Providers, OHQ will have no commitment to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to restore or otherwise recommence a terminated OHQ Services, OHQ may call for that Consumer pay a reinstatement cost of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Details collected by OHQ from Client and its callers may be used, divulged and shared by OHQ in conformity with OHQ's privacy policy as available on the OHQ Site ("") and as might be amended every now and then.

The Controller hereby assigns the Cpu relative to handling tasks undertaken throughout the provision of receptionist services. OHQ and Client acknowledge and agree that the Processor is subject to the complying with responsibilities: The Cpu shall adhere to the appropriate Information Security Laws and have to: (a) only act on the written instructions of the Controller and make certain those acting under their authority do the exact same; (b) guarantee that people refining the information undergo a task of self-confidence; (c) use its best endeavours to protect and safeguard all personal information from unsanctioned or unlawful handling, including (however not restricted to) accidental loss, devastation or damages; (d) make certain that all handling meets the needs of the GDPR and related Data Defense Legislation; (e) make certain that where a Sub-Processor is used, they: just involve a Sub-Processor with the previous consent of the Controller; educate the Controller of any intended adjustments worrying Sub-Processors; they execute a written contract having the exact same data protection responsibilities as laid out in these Terms; comprehend that any type of failing on the part of the Sub-processor to adhere to the Information Security Rule, the Processor stays fully accountable to the Controller for the efficiency of the Sub-Processor's commitments; and help the Controller in giving subject gain access to and permitting information subjects to exercise their legal rights under the Data Security Laws.

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The Controller will perform ample and appropriate onboarding and due diligence look for all Processors, with a complete analysis of the required Data Protection Legislation requirements. The Controller will confirm that the Cpu has ample and recorded procedures for information breaches, information retention and information transfers in position. The Controller shall obtain proof from the Processor regarding the: (a) confirmation and integrity of the employees used by the Cpu; (b) any certifications, certifications and policies as referred to in the onboarding process; (c) technological and operational actions made use of in protecting the Personal Information; and (d) treatments in area for enabling information based on exercise their civil liberties, consisting of (but not limited to), subject access demands, erasure & rectification procedures and limitation of handling procedures.