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Our services can be customised to fit high-volume, high-complexity corporate function needs and we can also develop bespoke solutions. Have concerns? Please fill out your details and we'll communicate. Place Australia's leading digital receptionist service to the test! We're ready to answer your phone FREE for 7 days.

A great deal of firms require their phone calls to be addressed only when they are unable to take the telephone call themselves. If you tip out of the workplace for an hour or your in-house assistant goes to lunch, is on leave or is busy on one more call and you have several phone calls coming in at the one time.

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In such circumstances our assistants will certainly then respond to the phone as if we were in your workplace. You're constantly in control and can relax understanding you will certainly never miss another crucial phone call once more!.

I've dealt with OfficeHQ for years over a number of various companies. After having problems previously with another provider (who were missing out on telephone calls mortal sin), it's been so excellent to be able to count on prompt, expert call answering. Dependability is 100%. I have been using OfficeHQ for over 2 years.

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My clinical practice has actually grown extremely fast and recently they have been able to tip in and conserve the day when various other team were sick with Covid. For the degree of service they give, they can never be the cheapest available. Their client service is superior and they clearly satisfaction themselves on this.

Running a dynamic legislation technique, there are a great deal of relocating parts I need to bother with. Many thanks to the steadfast professionalism and reliability of OfficeHQ, reception services isn't one of them. Over the one decade I've been with OfficeHQ they have actually supplied nothing but the very best service I can wish for.

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The solution was very very easy to establish and costs a fraction of what it would certainly to hire an assistant. We have been with OfficeHQ for a number of years now and could not be better with the solution we get - receptionist answering phone. Reception is dealt with pleasantly and expertly and we understand our clients are in good hands

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My clients and potential clients have only ever commented positively on the answer; I don't assume any individual has understood it's not my very own function. They are also efficient quiting telemarketers. For the core purpose of answering phone calls expertly, giving a great impression and properly taking messages, 5 star.

Phone is never ever left buzzing or entering a queue. Is always addressed by team. We have actually been making use of OfficeHQ for over eight years now. The quantity of time and money we have conserved has actually been outstanding. Each time I assume of exactly how much it would certainly cost to employ a receptionist full-time, I recognize precisely just how far ahead I am.

This indicates just pertinent telephone calls obtain with to me, so I don't obtain disrupted when I'm right in the center of something! We have located utilizing OfficeHQ's remote receptionist solution extremely beneficial to our firm. It has released up our staff to respond to clients on our terms, minimising interruptions throughout the working day and enabling reliable and concise communications.

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I was worried about not being in control of our own telephone calls, however I have been verified wrong and the service has actually surpassed my assumptions. I would suggest OfficeHQ to any individual taking into consideration digital solutions.

Highly recommend (it virtual receptionist). We have used this service for over 2 years I would highly advise OfficeHQ to anybody! Particularly tradies and start ups. Consumers like it when their telephone calls are responded to, and OfficeHQ has actually responded to every one for us. OfficeHQ offers us the guarantee that no call will certainly be unanswered, which is very important for a service-based company.

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I have been making use of OfficeHQ for 16 years. It is crucial that my customers can always have their phone calls responded to swiftly in a specialist fashion which produces a wonderful initial perception.

We utilize this solution as a little organization owner for when we are away or overseas. We have actually been using OfficeHQ's digital phone answering services for the finest component of a years and it's been a perfect means to ensure new client enquiries are never missed out on, as well as effectively dealing with queries from jobseekers.

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We never ever miss a business opportunity however don't have reception staffing problems to deal with. I can't inform you just how excellent it's been to work with OfficeHQ.

Support constantly respond promptly and activity whatever is needed, which is massive for us particularly when we have new employees and we require to upgrade our guidelines. The group has actually contacted us to make clear and boost our treatments to make certain the ideal possible experience for our customers. OfficeHQ were always specialist and just nicest people on the various other end of the line! I have no doubt in suggesting them for a reception solution.

We needed an option where our phone telephone calls are always addressed promptly and OfficeHQ have actually been aiding us with these for over 5 years currently. Really pleased with the service up until now. The even worse point for a consumer is to call a company and there is no solution or the call goes to voicemail.

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As organizations we function so difficult to promote our services and we require to be there for the customer when they decide to reach out. Additionally we are frequently on the phone currently with other consumers or active with various other job, so having the phone calls answered by somebody else aids us handle points.

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This permits the team to prioritise their time to ensure that when they are returning the telephone call they can devote their complete focus to this particular client. We prepare to remain with OfficeHQ, are happy for their services and would advise. We use OfficeHQ for our small business, our after-hours phone calls get forwarded to their reception group and it has been nothing yet an enjoyment dealing with their function staff.

We constantly get an email with the message within mins of them taking the telephone call. OfficeHQ have answered our calls for a few years, could not be happier with their professionalism and level of service.