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OHQ's records are sufficient proof of a charge that is payable unless they are shown to be wrong. Consumer will certainly use its practical endeavours to notify OHQ of any type of invoice dispute within fourteen (14) days of invoice of a billing, complying with the procedure outlined in Area 15. If Client conflicts a billing, the invoice must proceed to be paid on time nevertheless OHQ will certainly attribute or refund Consumer if it is later on reasonably determined by OHQ or according to the disagreement resolution procedure detailed in Area 15 that the billing was incorrect and the Consumer is entitled to a credit history or reimbursement.

Such modifications may include, without restriction, changes for the Membership Charges or Usage Costs for OHQ Paid Services, changes to the use allowances consisted of in the Rates Plans, and discontinuation of Rates Strategies. (a) Each such revision will work after affordable advancement created notice is supplied to Consumer (for example, by being posted to the OHQ Web Site), other than that any kind of such alteration that impacts a Selected Paid Solution will use to Consumer starting at the commencement of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ gives notification of such revision to Customer according to Area 16.8.

If Consumer does not terminate its use any type of affected Selected Paid Solution before the reliable date of such revision, Consumer will certainly be regarded to have actually accepted such modification relative to such Selected Paid Service. (b) If a Pricing Plan chosen by Consumer is ceased, OHQ will certainly give Client with practical breakthrough notification of no much less than thirty (30) days and Consumer will certainly be provided the option of choosing a new Rates Plan from then-current rates strategies used by OHQ.

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For avoidance of doubt, this paragraph does not use to changes to the Cost Checklist, which are addressed in Area 7 (live answering service virtual receptionist).1. Client stands for that all info supplied by Client and its customers to OHQ (including, without limitation, all get in touch with details and info regarding Client's Bank card) is exact, current and complete at the time it is supplied to OHQ

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Client has to at all times comply with all regulations, regulations, criteria and codes applicable in link with its usage of OHQ Offerings and the Consumer's supply of its product or services to its callers. Consumer will certainly not utilize any type of OHQ Offerings to take part in, or to encourage or assist others to participate in, any kind of illegal or fraudulent activities.

If a new Paid Service Term starts earlier than three (3) days after such email is sent out, Consumer will certainly incur the appropriate Membership Cost for the brand-new Paid Solution Term (the ""). The effective day of such termination will be either (i) the Asked For Termination Day, or should Consumer not state a Requested Termination Day, (ii) the last day of the Last Paid Service Term.

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Where Customer ends pursuant to this Area 10.1(b): (i). The Subscription Fees that have been pre-paid will be maintained and the OHQ Offerings available to Consumer till the last day of the Final Paid Solution Term (subject to reinstatement costs under stipulation 10.3(e)) and the extra balance of the Prepaid Use Credit scores will certainly be maintained by OHQ for future use by Consumer if Consumer determines to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Complying with termination of any kind of OHQ Service, OHQ will not be liable by any means for addressing calls, taking or supplying messages, or carrying out any type of other tasks in connection with such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ might terminate Consumer's Account and Customer's access to the Account.

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(e) Following discontinuation of any type of OHQ Solutions, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Services, OHQ might need that Customer pay a reinstatement fee of $30 (to cover OHQ's sensible prices in processing the reinstatement) Info gathered by OHQ from Client and its callers might be used, revealed and shared by OHQ according to OHQ's personal privacy plan as offered on the OHQ Website ("") and as may be changed from time to time.

The Controller thus appoints the Cpu with respect to processing activities taken on in the program of the provision of receptionist services. OHQ and Client acknowledge and concur that the Processor goes through the adhering to obligations: The Cpu shall follow the appropriate Information Security Laws and should: (a) only act on the composed guidelines of the Controller and ensure those acting under their authority do the very same; (b) ensure that individuals processing the data go through a task of confidence; (c) use its ideal endeavours to secure and safeguard all personal information from unsanctioned or illegal handling, consisting of (yet not restricted to) unexpected loss, destruction or damage; (d) make certain that all handling satisfies the demands of the GDPR and related Information Defense Regulation; (e) make certain that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the previous approval of the Controller; educate the Controller of any kind of desired adjustments concerning Sub-Processors; they carry out a written agreement containing the exact same information protection commitments as set out in these Terms; comprehend that any kind of failing on the part of the Sub-processor to adhere to the Information Defense Rule, the Processor remains completely liable to the Controller for the performance of the Sub-Processor's commitments; and help the Controller in providing subject accessibility and permitting information based on exercise their rights under the Data Defense Regulations.

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The Controller shall perform sufficient and appropriate onboarding and due diligence checks for all Cpus, with a full analysis of the compulsory Data Defense Legislation demands. The Controller shall validate that the Cpu has ample and documented procedures for data breaches, information retention and information transfers in position. The Controller will obtain proof from the Cpu regarding the: (a) verification and dependability of the staff members used by the Processor; (b) any kind of certificates, certifications and plans as described in the onboarding process; (c) technical and functional procedures utilized in protecting the Personal Information; and (d) treatments in location for allowing information based on exercise their rights, including (however not limited to), subject gain access to demands, erasure & correction treatments and restriction of processing procedures.