What Are The Best High-End After Hours Virtual Receptionist thumbnail

What Are The Best High-End After Hours Virtual Receptionist

Published Jul 04, 24
6 min read


The solution offered by OfficeHQ is professional. The backend system is intuitive and provides to our organization need for overflow telephone calls. I would certainly suggest any type of small organization looking for an online reception to think about the solution supplied by OfficeHQ.

As a tiny company, every new organization lead matters. Being used OfficeHQ, we're certain that not one of our beneficial leads will be missed out on despite the time of day. We enjoy the flexible service offering and discover it to be an affordable method to supply 24/7 reception to our customers.

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Would certainly suggest them to others. We've partnered with OfficeHQ to use our customers pleasant assistants to manage our phone calls when our team are busy, as a real person is a lot far better to speak with than voicemail we locate! We use their service for specific job sales lines, the office line and mobiles when we remain in meetings or onsite predominantly.

They happily and properly dealt with many of my phone calls when we were a little short-staffed. We have been utilizing OfficeHQ for a number of years currently. In our capacity of a health and wellness treatment supplier, having all unanswered phone calls got as messages in real-time as e-mails is vital.

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Extremely customized, adaptable to fit our business needs. Well worth it! In the start-up phase for my legislation technique, I chose an online reception solution to prevent the overheads of a full time receptionist. There was some initial worry around whether the arrangement would be smooth and whether a high standard of telephone call experience for my clients could be maintained, but it's been great.

OfficeHQ have made an enormously favorable distinction to our service for the past 18 months. They additionally provide your business with a contact number and are wonderful for legimitising virtual/online organizations (and naturally others as well). I very suggest them need to you require a part-time function resource. As a little and nimble team, we don't have ability to handle brand-new lead call regularly.

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Phone calls are responded to by pleasant, well-spoken online assistants and we get punctual e-mails consisting of the brand-new phone call details. Has actually been really handy for our tiny business especially with personnel taking leave or when they are off unwell.

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Our service runs an extremely active telephone call centre and we use OfficeHQ for call centre overflow to take those telephone calls we're not able to instantly deal with. We've found the solution to be absolutely smooth with all telephone calls being responded to on a very timely basis with immediate messaging and real-time reporting.

The procedure of setting up our companies was so simple and the customer service is great. Having utilized your service continually for 15 years (considering that 2007), OfficeHQ has really established the standard for this industry.

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Price-wise: no various other solution available comes close! Not a single rate increase throughout all this moment. Discuss taking a service for granted it truly does not obtain any kind of much better than this. Thank you for the years and years of top quality service you have offered my company. 100% advised an amazing solution and super-friendly team.

Clients typically qualify our service by calling us prior to they reserve, so it is sales essential that our phone is always responded to professionally and quickly. OfficeHQ does that for us when we are remote to the office.

That ultimately never happened, as the service from the operatives in this company have actually been so great that they have essentially ended up being part of the FireCrunch group. The almost instantaneous relay of customer telephone calls by email and text to our area operatives allows us to reply to customer queries without delay, plus the form system established enables straight packing to the FireCrunch CRM without manual transfer needed by FireCrunch.

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OfficeHQ we take into consideration the very best at this. What an amazing service relationship. I involved with OfficeHQ when I started my professional solutions company in March 2008. It resembled having my very own people simply down the passage. I can be anywhere in the world and be positive a real individual would certainly be there to take a telephone call from a client.

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High-quality solution by extremely expert and qualified call-takers enabled me confidence in exactly how my brand existed. I extremely suggest OfficeHQ. Many thanks to the group for helping my service flourish and producing the time for us to concentrate on business of working. As I move into retirement, I am extremely grateful for the support from the group at OfficeHQ.

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We have been using OfficeHQ for over one decade and it's such an incentive to be totally free of staffing headaches, such as when they employ unwell. With OfficeHQ as part of our group, there is always someone readily available to address telephone calls. OfficeHQ makes certain phone calls to HR National are responded to 1 day a day, 365 days a year.

I have been incredibly pleased with their service over the previous 18 months. We are a very hectic genuine estate company who needs quick and effective solution for all of our calls. From taking home enquiries, to providing information concerning "open for evaluations" to buyers, OfficeHQ has had us covered.

Extremely advise this solution! OfficeHQ offers us the capacity to do what we do best, both in the facility and off-site. We're guaranteed in understanding we'll never ever miss a crucial call or prospective appointment, all for a fraction of the price of having our own receptionist. I have just recently opened up a brand-new physio facility and the group at OfficeHQ have actually been only outstanding to deal with.

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I highly recommend their services! I might not rate OfficeHQ and their solution extremely sufficient. Exceptionally pleasant, expert and very easy to interact with on the go. We have been functioning with OfficeHQ for over 8 years. We simply enjoy their solution. It has been the most effective financial company choice we have actually made! We conserve 93% of an assistant wage yearly! We are no longer disrupted with phone calls, customers' information are taken precisely after that you can select email or SMS notice.

Well done OfficeHQ, we would be shed without you! Stop Noise Windows has been using OfficeHQ for numerous years.