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OHQ's records are adequate evidence of a fee that is payable unless they are revealed to be incorrect. Client will utilize its sensible efforts to inform OHQ of any billing disagreement within fourteen (14) days of receipt of a billing, adhering to the process outlined in Area 15. If Customer disagreements a billing, the billing should remain to be paid promptly nevertheless OHQ will certainly attribute or reimburse Client if it is later on sensibly established by OHQ or pursuant to the disagreement resolution process described in Area 15 that the invoice was wrong and the Client is qualified to a credit rating or refund.

Such alterations may consist of, without restriction, adjustments for the Subscription Costs or Use Fees for OHQ Paid Solutions, changes to the usage allocations consisted of in the Rates Strategies, and discontinuation of Pricing Plans. (a) Each such revision will certainly work after sensible development written notice is provided to Customer (for instance, by being published to the OHQ Site), except that any type of such modification that impacts a Selected Paid Service will relate to Customer beginning at the commencement of a Paid Service Term starting no less than thirty (30) days from the date which OHQ offers notice of such modification to Customer based on Area 16.8.

If Consumer does not end its use of any afflicted Selected Paid Solution prior to the effective day of such alteration, Customer will certainly be considered to have accepted such modification with respect to such Selected Paid Service. (b) If a Rates Strategy picked by Consumer is discontinued, OHQ will offer Client with practical breakthrough notification of no less than thirty (30) days and Consumer will be given the choice of selecting a brand-new Prices Plan from then-current rates strategies supplied by OHQ.

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For avoidance of question, this paragraph does not apply to changes to the Catalog, which are dealt with in Area 7 (best reception virtual receptionist).1. Customer represents that all details offered by Consumer and its callers to OHQ (consisting of, without restriction, all get in touch with info and info regarding Client's Charge card) is accurate, updated and full at the time it is given to OHQ

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Client needs to at all times comply with all laws, policies, criteria and codes relevant about its use OHQ Offerings and the Consumer's supply of its services and product to its customers. Customer will not make use of any type of OHQ Offerings to participate in, or to encourage or assist others to participate in, any type of unlawful or deceptive activities.

If a new Paid Solution Term begins earlier than three (3) days after such email is sent, Customer will certainly incur the applicable Registration Fee for the new Paid Solution Term (the ""). The effective day of such termination will certainly be either (i) the Requested Termination Date, or must Client not specify a Requested Termination Date, (ii) the last day of the Final Paid Service Term.

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Where Client ends according to this Area 10.1(b): (i). The Subscription Charges that have been pre-paid will certainly be preserved and the OHQ Offerings available to Customer till the last day of the Last Paid Service Term (subject to reinstatement charges under condition 10.3(e)) and the extra equilibrium of the Prepaid Use Credit score will certainly be preserved by OHQ for future usage by Customer if Consumer decides to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Complying with termination of any OHQ Service, OHQ will certainly not be responsible whatsoever for answering phone calls, taking or supplying messages, or carrying out any type of other activities in link with such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ might end Customer's Account and Consumer's access to the Account.

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(e) Complying with termination of any kind of OHQ Providers, OHQ will certainly have no obligation to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to reinstate or otherwise recommence an ended OHQ Services, OHQ might call for that Client pay a reinstatement charge of $30 (to cover OHQ's sensible costs in refining the reinstatement) Details collected by OHQ from Consumer and its callers might be made use of, divulged and shared by OHQ according to OHQ's personal privacy policy as readily available on the OHQ Internet Site ("") and as may be changed periodically.

The Controller hereby assigns the Processor relative to processing activities taken on in the course of the provision of assistant services. OHQ and Consumer recognize and agree that the Cpu is subject to the adhering to responsibilities: The Processor shall abide with the relevant Information Security Regulations and need to: (a) just act upon the written instructions of the Controller and guarantee those acting under their authority do the very same; (b) make sure that people refining the information are subject to a responsibility of confidence; (c) utilize its finest efforts to secure and secure all individual data from unsanctioned or illegal handling, consisting of (however not restricted to) unintentional loss, destruction or damage; (d) make certain that all processing satisfies the demands of the GDPR and related Data Defense Laws; (e) guarantee that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the prior permission of the Controller; educate the Controller of any designated changes concerning Sub-Processors; they implement a written agreement consisting of the same information protection commitments as laid out in these Terms; understand that any failing on the component of the Sub-processor to adhere to the Information Security Rule, the Cpu stays fully accountable to the Controller for the performance of the Sub-Processor's commitments; and help the Controller in providing subject access and permitting data subjects to exercise their rights under the Data Security Rules.

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The Controller shall perform sufficient and ideal onboarding and due diligence look for all Cpus, with a full analysis of the obligatory Data Security Regulation needs. The Controller will verify that the Cpu has adequate and documented procedures for information violations, data retention and information transfers in area. The Controller shall obtain proof from the Cpu as to the: (a) confirmation and integrity of the workers made use of by the Cpu; (b) any certifications, accreditations and plans as referred to in the onboarding procedure; (c) technological and functional actions used in protecting the Personal Information; and (d) treatments in position for enabling information topics to exercise their legal rights, consisting of (yet not limited to), subject accessibility requests, erasure & rectification treatments and restriction of handling actions.